Terms and Conditions
Last updated: April 5, 2026
Welcome to Open Sesame. By calling our business phone number, visiting our website, or communicating with us via text message, you agree to the following terms and conditions. Please read them carefully.
1. Business Information
Open Sesame is a business operating in the state of Arizona, United States. Our primary contact number is (855) 393-2232.
2. SMS and Text Messaging
By calling our business phone number, you consent to receive automated SMS text messages from Open Sesame at the phone number you used to call us. These messages may include:
- Confirmation that your voicemail was received
- Follow-up communications regarding your inquiry
- Appointment reminders or scheduling updates
- General business notifications related to your inquiry
Message frequency: Message frequency varies based on your interactions with us. You may receive up to 2 messages per call or inquiry.
Message and data rates may apply. Standard carrier message and data rates apply to all SMS messages sent and received.
To opt out: Reply STOP to any text message to unsubscribe from future messages. After opting out, you will receive a single confirmation message and no further texts will be sent.
For help: Reply HELP to any text message or contact us at (855) 393-2232.
3. Privacy and Data Collection
When you call or contact Open Sesame, we may collect the following information:
- Your phone number
- Voicemail recordings and transcriptions
- General location data (city/state) as provided by your carrier
- Date and time of contact
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to respond to your inquiry and improve our service.
We use Twilio, a third-party service provider, to process phone calls and text messages. Twilio’s use of your data is governed by their own privacy policy available at twilio.com/legal/privacy.
4. No Spam Policy
Open Sesame does not send unsolicited text messages. All SMS communications are triggered by your inbound call or explicit request to be contacted. We comply with all applicable laws and carrier guidelines regarding commercial messaging, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
5. Service Availability
Our voicemail and text notification services are provided on an “as available” basis. We do not guarantee uninterrupted service and are not responsible for delays caused by carrier networks, technical issues, or circumstances beyond our control.
6. Limitation of Liability
Open Sesame shall not be liable for any indirect, incidental, or consequential damages arising from your use of our communication services, including missed messages, delayed responses, or technical failures.
7. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be reflected by the “Last updated” date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated terms.
8. Governing Law
These terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.
9. Contact Us
If you have questions about these Terms and Conditions or our messaging practices, please contact us:
- Phone: (855) 393-2232
- Address: Arizona, United States
By calling (855) 393-2232, you acknowledge that you have read and agree to these Terms and Conditions and consent to receive SMS communications as described above.